Terms of Service

Acceptance of terms

By creating an account or connecting a Meta ad account, you agree to be bound by these terms. If you do not agree to them, do not use Semantiqs.

What the service does

Semantiqs reads your Meta ad account’s campaigns, ad sets, ads and performance data, evaluates each live ad against the stop-loss rules you configure, and, depending on the mode you choose:

• Copilot: proposes changes for you to review and apply.
• Autopilot: applies changes automatically, within the guardrails you have set.

You are responsible for ensuring your use of the platform, and the ad content it manages, complies with Meta’s advertising policies and any law that applies to your business.

Account responsibilities

You are responsible for keeping your account credentials secure and for all activity that happens under your account, including activity from a colleague you have given read-only access to a shared ad account. Tell us immediately at support@semantiqs.ai if you believe someone has accessed your account without authorisation.

Automation and ad actions

Enabling Autopilot on an ad set authorises Semantiqs to pause, retire and reactivate ads on your behalf, within the floors, minimums and thresholds you configure for that ad set. Copilot proposes the same changes and waits for your approval instead; nothing changes in Meta until you apply it.

You remain responsible for all ad spend and campaign outcomes on your account. Review your guardrails, including the cost floor and the minimum number of live ads, before switching Autopilot on. You can disable automation on any ad set, or disconnect the whole Meta account, at any time; this stops Semantiqs from taking further action immediately.

A safety switch exists on our side that can pause every automated write across the platform (we call it Safe Mode). Its state is not something you control from your account, but its purpose is entirely in your favour: it exists to stop automated writes fleet-wide if something is found to be behaving incorrectly.

Trial and billing

New accounts get a 7-day trial with the full product on one ad account. Starting the trial requires a card; you are not charged until the trial ends, and you can cancel any time before then. The trial clock starts on your first Meta connection, not on signup, so creating an account and exploring it first does not cost you trial days.

After the trial, continuing to use Semantiqs requires an active paid plan. Plans meter on the number of ad accounts you actively manage (Starter: 1 account, Growth: up to 5, Scale: unlimited) and, on the lower tiers, a cap on how many ad sets can run the Semantic layer at once; every paid tier includes the full engine, including Autopilot. If a trial lapses or a subscription goes unpaid, Semantiqs stops making new automated changes to your ads, and stops pulling fresh data from Meta. Every ad keeps running exactly as Meta last had it; nothing is paused, retired or otherwise changed as a side effect of a lapsed plan. Data already saved stays visible in the app.

Acceptable use

You may not use Semantiqs to manage an ad account you are not authorised to manage, to attempt to circumvent Meta’s advertising policies, or to interfere with the platform’s normal operation (including attempting to exceed rate limits or access another user’s account data). We may suspend an account that we reasonably believe is doing any of these.

Availability and changes

We aim to keep the service available and Meta data current, but Semantiqs depends on Meta’s own API, which can rate-limit, throttle or be unavailable for reasons outside our control. When that happens, automation continues on the most recent data it holds rather than guessing, and resumes normal syncing once Meta is reachable again. We may add, change or remove features as the product evolves.

Limitation of liability

Semantiqs is not liable for ad spend, lost revenue, or business outcomes resulting from automated actions taken by the platform, including actions taken correctly within the rules you configured. Always review your guardrail settings, and the reasoning behind a proposed change in Copilot, before enabling automation on a live account.

Termination

You may stop using Semantiqs and delete your account at any time; see the Privacy Policy for exactly what deletion removes. We may suspend or terminate an account for a violation of the acceptable use section above, or if required to do so by law.

Changes to these terms

We may update these terms as the product evolves. Material changes are announced by email to the address on your account. Continuing to use Semantiqs after a change takes effect means you accept the updated terms.

Company details

Semantiqs is operated by Friedrich Bremer, Spener Straße 3, 10557 Berlin, Germany. See the Impressum for the full legal notice.

Semantiqs is run as a German Kleinunternehmer (small business) under §19 UStG: no VAT is charged on any plan, and no VAT ID is issued.

These terms are governed by German law.